FAQ & Site Info
Terms of ServiceAll sales are final. No returns, please.
How fast can you ship my order?
We ship via United States Postal Service. While we try to get orders out as soon as we receive them, the owner of Sprout Classrooms is a teacher herself and occasionally has to wait a day or two before getting orders to the post office. Unless otherwise noted, your order will ship within 2 business days of receipt of your order and credit card approval.
Important: We promise to ship your order as explained above. However, mistakes in shipping beyond our control happen from time to time. In the event of a damaged, delayed or lost shipment we will work with you to replace the items or issue a refund. Therefore, we ask that you place your order in plenty of time to accommodate such eventualities. All items shipped will have a tracking number. If items show as delivered by the USPS, no refund will be granted.
Tracking- Our USPS shipping software will email you with information regarding your order's ship date, arrival date and tracking #. This notification will email within 24 hours of shipping.
Special note: Saturday and Sunday are not regular USPS delivery days and should not be considered as such when calculating time in transit. This applies to holidays as well.
How can I calculate shipping costs for the items I wish to order?
Click on any "ORDER" button and proceed through the shopping cart. Shipping costs are calculated as each item is added. REMEMBER: Your ordered will not be processed until your payment information is entered and submitted. You can exit the shopping cart at any time without committing to an order.